We realize that our team members add value and quality to our business. In fact, they are what make us a success. Pacifica is always interested in finding the best people to join our team.
Email your resume to us at resume@pacificahotels.com or mail your resume to:
Pacifica Hotel Company
Attn: Human Resources
1933 Cliff Drive, Suite #1
Santa Barbara, CA 93109.
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Qualifications: The legendary Courtyard King Kamehameha Kona Beach Hotel is located in the heart of the historic village of Kailua-Kona. This newly renovated 452 room resort hotel, is currently seeking a CATERING SALES MANAGER.
This individual will function as the hotel's Banquet / Catering Manager and is responsible for the hotel's reactive and proactive sales efforts. Responsible for overseeing the administrative processes associated with the pre-event and post-event phases of an event and the associated transition between all event phases. Ensures a seamless turnover from sales to operations and back to sales, while consistently delivering a high level of service.
Job Description: Primary Responsibilities will be:
* Solicit and book catering business and group business to achieve personal and hotel revenue goals.
* Build and strengthen relationships with existing and new customers to enable future bookings.
* Develop relationships with community to strengthen and expand customer base for group and catering sales.
* Develop and manage catering sales revenue and operational budget and provide monthly forecast and revenue reports.
* Execute and support the operational aspects of booked business (general proposals, contracts, customer correspondence, Banquet Event Orders).
* Attend Food & Beverage meetings to ensure communication of BEO / Menu readings
* Develop ideas for generating new and custom packages for meeting and wedding clientele
* Manage the catering sales efforts for the hotel including local and group/convention business
* Use negotiating skills and creative selling abilities to close on business and negotiate contracts
* Understand the overall market / competitor's strengths and weaknesses, economic trends, supply and demand etc.; know how to sell against it.
* Responsible for the collection of deposits and calculations of total event spend, prior to turnover to accounting.
Markets:
SMERF, Weddings, Social, Corporate
Must have High School Diploma or GED: 2 years experience in sales and marketing, guest services, front desk or food and beverage area.
Qualifications:
The Director of Sales will be both personally responsible to conduct proactive sales efforts for the Corporate, Group, FIT and Consortia channels and in addition to the oversight of the hotel's sales management efforts. In addition to effectively leading the Sales team, the Director of Sales will be expected to develop current client relationships and prospect for new business, This position will require an ambitious, high energy and talented hospitality professional that is eager to sell and can provide both leadership and support to the hotel's team.
Job Description:
The Director of Sales will represent the hotel at various community, industry and civic functions. We are looking for a dynamic and experience professional that has proven history of making an immediate impact. Previous hotel DOS and Catering Sales experience is required to be successful. 3-5 years in a Full Service Hotel is suggested. The ability to effectively direct the work of others, mentor and develop less experienced managers, effectively implement and monitor sales action plans, and create strong client relationships is required.
Qualifications:
Pacifica Hotels, based in Santa Barbara, Ca, is seeking a Regional Director of Operations for our highly experienced management team. Pacifica Hotel Company has a proud history of managing unique, high-quality properties in prime coastal locations. Its strong financial condition has enabled it to continue acquiring attractive properties and investing millions for capital improvements. Team members thrive on achieving high guest satisfaction feedback, working together as a team, and exceeding competitive financial benchmarks.
* At least 3 years multi-property experience along with 5 years plus as General Manager
* Working knowledge of multi-brand property management systems preferred
* Ability to create Excel spreadsheets and Word documents
* Pre-opening and renovation experience preferred
* Proven results for exceeding budget and guest service goals
* Food & beverage operations experience a plus
* Ability to work a highly flexible schedule, including weekends and holidays, along with extensive travel away from home & office
* Outstanding verbal & written presentation skills
Job Description:
* Responsible for the daily operations of all hotels within the assigned region.
* Responsible for the team leadership and results at each hotel property.
* Sets high expectations for guest services, financial results, and property conditions and provides verbal & written direction and benchmarks for achieving those results in support of the company's mission, goals, and objectives on a daily basis.
* Leads by example and with integrity.
* Provides communication synergy between the corporate office and the hotels.
* Ability to communicate effectively in ownership meetings with detailed financial, operational, revenue management, marketing, and competitive analysis expertise.
* Continual communication with the Hotel General Managers and corporate support personnel to ensure that priorities for revenue management, marketing, cost controls, team leadership, safety, policy compliance, team development, guest service quality, reservation efficiencies, and other operational facets are attended to daily.
* Ensure that all hotels in the region are in compliance with applicable Brand standards and foster positive Brand relations.
* Manage priorities while multi-tasking and providing follow-up to the necessary details.
* Monitor changing competitive conditions and implement and communicate changes as needed in a timely manner.
* Budgeting, forecasting, planning, sales development, contract negotiating, vendor relations and pricing, capital improvement management, and other related business management skills are essential.
* Ability to maintain a motivating, positive work environment that holds team members accountable for the results.
* Develop and implement well defined strategies to improve profitability at each hotel that are in synch with the company's defined objectives.
* More than fifty percent of the work time is spent en-route or on-site at the hotels. Significant time is spent in auto travel (and potentially air travel) and away from home and office.